Keynote Presentation: Disney Institute

Keynote Presentation: Disney Institute

Keynote Presentation: Disney Institute


The Disney Institute’s Diana Ballard will be our Keynote Presenter. In her role as a senior facilitator, Diana is responsible for drawing on her leadership experience, business knowledge and Disney Institute insights to understand client objectives and better align learning solutions. She facilitates delivery of business programs individually and as a team.

Prior to joining Disney Institute, she worked as a resort duty manager at Port Orleans Resort, where she led and mentored salaried and front line cast members. She also partnered with the resort general managers to implement and sustain a new service initiative to improve the operation. Additionally, she was a 2001/2002 Walt Disney World Ambassador, serving as the spokesperson and representative for Florida-based cast and crew members. She also worked in Walt Disney World human resources in various roles, including a human resources manager, professional recruiter and talent planning manager.

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