• Code of Ethics
  • Arbitration

    The Code of Ethics was adopted by the National Association of REALTORS® in 1913. Since then, REALTORS® everywhere have agreed to meet its high standards. Enforcement of the Code of Ethics is a very important part of the REALTOR® organization and helps to ensure honorable, faithful and competent service to clients, customers, other members of the public and fellow REALTORS®. This brochure was prepared to help you understand the process of arbitration.

    Click here to download Arbitration Form A-1

    Steps for Filing an Arbitration Request

    1. The obligation to participate in arbitration contemplated by the Article 17 of the Code of Ethics includes the obligation of REALTOR® principals to cause their firms to arbitrate and be bound by any award.
    2. Please read the Arbitrable Issues and print the Request and Agreement to Arbitrate Form A-1 to file an Arbitration Request.
    3. To file an Arbitration Request, please complete and submit the Form A-1, a typed detailed description of the events and any other relevant documentation to lmclean@garealtor.com as a single attachment.
    4. Pay the $250 Arbitration Fee. Invoices with instructions for payment submission will be sent via email after your Arbitration Request has been received.
    5. If the circumstances giving rise to the arbitration request are subject of civil litigation, the request will be held in abeyance until these matters have been resolved.
    6. Once your Arbitration request has been received, you will be notified by email. The Georgia REALTORS® has at least one scheduled Grievance meeting per month. You will be notified of the findings and the next step in the process within 48 hours of the meeting being held.
    7. If the Grievance Panel pushes the arbitration request forward to a hearing, then the parties are required to attempt mediation through the Georgia REALTORS®. If the parties are unable to resolve the dispute through mediation, then the arbitration request will be pushed forward to a hearing.
    8. If you have any questions or concerns, please contact Lillie McLean, Professional Standards Administrator and Legal Affairs Specialist, at (678) 597-4114
    Arbitration Requests

    Arbitration, a form of alternative dispute resolution (ADR), is a legal technique for the resolution of disputes outside the courts. The parties to a dispute refer it to one or more persons (the “arbitrators”, “arbiters,” or “arbitral tribunal”), whose decision (the “award”) they agree to be bound. It is a settlement technique in which a third party reviews the case and imposes a decision that is legally binding for both sides.

    A Request for Arbitration must be filed: 1) after the real estate transaction giving rise to the dispute has been completed; 2) within six months after the facts constituting the Arbitration matter could have been known in the exercise of reasonable diligence; 3) by the broker of a real estate agency.

    Mediation vs. Arbitration