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6065 Barfield Road NE, Atlanta, GA 30328

Arbitration

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The Code of Ethics was adopted by the National Association of REALTORS® in 1913. Since then, REALTORS® everywhere have agreed to meet its high standards. Enforcement of the Code of Ethics is a very important part of the REALTOR® organization and helps to ensure honorable, faithful and competent service to clients, customers, other members of the public and fellow REALTORS®.

Arbitration

Steps for Filing an Arbitration Request

    1. Arbitration services are provided for Board/Association Members. However, this process can only address certain types of arbitrations (as described on page 146, Section 44 of the NAR Code of Ethics and Arbitration Manual, 2026). Subsection (a), paragraph (1) requires mandatory use of arbitration services. Subsection (a), paragraphs (2) and (4) allow for voluntary use of arbitration services. No arbitration services are provided for Subsection (a), paragraphs (3) and (5). Additionally, no arbitration services will be allowed absent signed arbitration agreements from both parties.
    2. The obligation to participate in arbitration contemplated by the Article 17 of the Code of Ethics includes the obligation of REALTOR® principals to cause their firms to arbitrate and be bound by any award.
    3. Please read about what disputes are Arbitrable Issues that can be heard by the Georgia Association of REALTORS®.
    4. To file an Arbitration Request by mail – please CLICK HERE
      To file an Arbitration Request by online – please CLICK HERE
    5. Pay the $250 Arbitration Fee. Your arbitration request cannot be reviewed until payment is received. Payment can be made online or by mail following the instructions provided by reviewing step 3 above.
    6. Once your Arbitration request and fee have been received, you will be notified by email. The Georgia REALTORS® has at least one scheduled Grievance meeting per month.
    7. If the Grievance Panel pushes the arbitration request forward to a hearing, then the parties are required to attempt mediation through the Georgia REALTORS®. If the parties are unable to resolve the dispute through mediation, then the dispute will be scheduled for hearing. Should the parties settle their dispute during mediation, then all parties would be returned their $250 filing fee. You will be updated on the findings and the next step in the process within 48 hours of the meeting being held.
    8. If the circumstances giving rise to the arbitration request are subject of civil litigation, the request may be held in abeyance until these matters have been resolved.
    9. If you have any questions or concerns, please contact the Professional Standards Administrator via email at .