Session Descriptions


CE Credits
CE is determined by the number of sessions attended. You must attend a minimum of 3 hours of CE approved sessions, or no CE will be earned. There are eight 1.5-hour CE-eligible sessions. An attendee could earn as few as 3 CE credits or as many as 12 CE credits. However, the schedule is preliminary, so the total number of possible CE credits could increase or decrease.

Monday, August 29

8:30 am – 4:30 pm
CRS Class: Transforming Difficult Situations into Profitable Ideas
Instructor: Monica Neubauer; 8 hours CE
Additional fee required

This one-day course will explore strategies and best practices for transforming challenging situations into win-win outcomes. You will learn how to leverage tools, systems, and scripts to effectively manage your professional relationships with difficult buyers, sellers, appraisers, agents, and others. Attendees will leave the class with the skills to assess different personality types and effectively use appropriate communication strategies for each type. In this hands-on, highly engaging course, attendees collaborate on real-world case studies such as low offers, unresponsive agents, combative clients, ego-centric sellers, and your garden variety “problem child” to develop their own styles and techniques for transforming those difficult situations into profitable deals. Click here to read more information about this course. 

11:00 am – 3:45 pm
Catalyst 2023
Catalyst is a leadership training program that is free to attend, but you must register for the Annual Conference & Expo before you can sign up for it. Click here to learn more about Catalyst 2023.

Tuesday, August 30

10:15 AM – 11:45 AM
The Economy in 2022: Growing but Slowing
Instructor: Elliot Eisenberg
Elliot Eisenberg, Ph.D. (aka, “The Bowtie Economist”) promises to entertain and educate as he discusses the short-term and longer-term growth trajectory of the US economy. To that end, Dr. Eisenberg will discuss the most recent statistics on key topics such as the GDP, COVID stats, consumer sentiment, household spending, supply-chain shortages, the health of the labor market, inflation, future Federal Reserve policy, and, of course, housing. In particular, Elliot will focus on housing starts, new housing sales, mortgage applications, pending and existing sales, mortgage rates, the durability of the current housing recovery, and much more! Eisenberg will close by looking at conditions across the nation and will focus on some key trends. Be ready to take plenty of notes.

1:15 PM – 2:45 PM
Education Session: Financial Wellness
Description coming soon

3:00 PM – 4:30 PM
Negotiate with Confidence and Creativity
Instructor: Monica Neubauer
Negotiation happens throughout a real estate transaction, from the first contact to the closing. Successful negotiation takes perspective, attention to detail, and a sensitivity to situational nuances. If you want great results, you need to know how to objectively set the stage for open communication. Attend this session to discover how to better understand motivations, identify the client’s key points, and employ wide-open thinking with creativity for outstanding results.

Wednesday, AUGUST 31

9:00 AM – 10:30 AM
All Things Technology
Instructor: Beth Ziesenis
Description coming soon.

10:15 AM – 11:45 AM
Strictly Business Body Language
Instructor Jan Hargrave
Take advantage of the secrets of nonverbal communication for that extra edge of confidence to overcome buyer resistance, increase sales, and boost profits. This seminar gives you the answers and the rules of nonverbal selling power. Learn to discover the “hidden messages” used during business meetings and negotiations.

  • Master the art of making a positive first impression.
  • Learn to accurately read the nonverbal signals of counterparts to increase success in negotiations.
  • Detect the ‘micro-expressions’ of deception.
  • Differentiate the 8 basic categories of engagement in nonverbal communication.
  • Understand quick ways to sharpen rapport and build inclusion.


Workshop: All Things Technology, Beth Ziesenis
Description coming soon

1:30 PM – 3:00 PM
Data Security in a Virtual Environment
Instructor: Trista Curzydlo
“Agile, flexible, adaptable” – 2020 proved to be a year in which these words were used to describe real estate professionals. As the nation reacted to a worldwide pandemic, real estate agents responded to state and local orders that changed how real estate transactions are handled – including the use of technologies and tools that enable agents to work remotely and limit contact with others. Unfortunately, not all these tools and technologies protect the data entrusted to real estate professionals. This session reviews best practices for data security and assesses the safety features of some of today’s most popular apps and platforms. After attending this session you’ll be able to:

  • Describe at least three techniques to reduce risk involving the use of a personal computer or laptop
  • Explain how phishing, spear phishing and social engineering schemes obtain sensitive information and how you can avoid these schemes
  • Describe systems to reduce risks associated with using video and electronic communications.
  • List at least three ways to work more securely on-line.
  • Explain the importance of proper disposal of electronic devices to protect the personally identifiable information.

Workshop: REALTOR® Resources
Description coming soon.

8:30 AM – 10:00 AM
Deep Dive into GAR Forms
Instructor: Seth Weissman, GAR General Counsel
In this session, Seth Weissman will present a closer look into GAR Contract Forms. Attend this session to hear about the latest changes to the forms, and to hear some of the most frequently asked questions that Seth receives regarding the Forms.

10:15 AM – 11:45 AM
Education Session: Body Language
Description coming soon.